Over the past few months, we have been working hard to continuously improve our systems, enhance our features and introduce new functions to make our platform better and more efficient for our users.
Here’s an overview of what we’ve been up to and what to expect in the coming months:
All penetration test reports are indicating the lowest level of threat. These cover all applications and our wider network.
Server Fire Drill Tests
On the last Friday of November, we carried out a comprehensive fire test of our main servers and their component parts. The system failed over as designed with no reported issues.
The bug reporting enhancement is now in the production stage, with an anticipated release date of end of January 2019.
- Provide the user tools to fully describe bugs/changes;
- Provide a support ticket confirming the severity level that has been allocated to the work, a ticket number and a must be completed by date;
- Update the user on progress as the work progresses and notification when the work is complete;
- Enable us to provide KPI figures to you each quarter on how well we manage your requests and deliver fixes;
- Provide online registers of bugs and change requests
These have been analysed by our team to enable us to plan the work required. We have received 162 requests to date. Of these 105 have been passed as good ideas and we will now identify and focus on which of these moves forward to the design stage. The final selection will be made by the end of December.
In reviewing the list, I found fourteen requests that were very significant changes, well beyond the scope of the change requests process. I mention this because I think that it is important to set expectations on the subject. If it sounds to you like a major change to the structure of the system, or the functionality already provided, it is unlikely to be accepted. However, we are happy to provide quotations for work of this nature if you require it.
It is the intention to programme the final cut during February 2019.
Eleven of the requests have already been provided due to work that was undertaken in the last six months.
Progress on EasyPQQ word document integration
Software development can be a frustrating business! At points during the month, I felt that the project may have to be cancelled because of demanding technical issues. However, after some extremely good work by the developer, we have overcome these and are now very positive about the technology. It is a significant step forward over the text control product that we introduced two years ago and has many potential applications within the EasyBOP product. For instance, Method Statements and Risk Assessments.
We are expecting to release the product in beta format in the first quarter of 2019. Users will be required to download and install a plugin for Word. The innovation will only be supported by versions of Word that are later than 2014.
We would love to hear your thoughts, feedback and suggestions, please visit our Contact page to get in touch.